Last updated August 18, 2026
Privacy Policy
What we collect
When you place an order, contact us, or choose to receive offers, we collect the information needed for that request—such as your name, email address, shipping address, order details, and the message you send.
How we use it
We use order information to process and fulfill purchases, contact information to respond to you, and marketing email only when you select the marketing checkbox. You may unsubscribe from promotional email at any time using the link in an email or by contacting us.
Payments and service providers
Card details are entered directly into Square’s secure payment tools; Hero Spices does not store full card numbers. We use service providers to host the site, process payments, store submitted information, and send transactional or opted-in email. They may process information only to provide those services for us.
Sharing and retention
We do not sell personal information. We retain information only for as long as reasonably needed to fulfill orders, provide support, maintain business records, and meet legal obligations.
Your choices
To ask about your information, opt out of marketing, or request help with an order, email support@herospices.com.
Questions
This policy may change as our services change. The current version is always available here. See also our Terms of Use.